At Click Cart Dubai, we aim to provide the best shopping experience. If you are not fully satisfied with your purchase, we’re here to help.

Return Eligibility

You can request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in original condition
• It must be in the original packaging
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following items cannot be returned:

• Personal care and hygiene products
• Intimate or sanitary goods
• Customized or personalized items
• Perishable goods

Refund Process

• Once we receive your returned item, it will be inspected
• You will be notified about the approval or rejection of your refund
• If approved, the refund will be processed to your original payment method within 5–10 working days

Exchange Policy

We only replace items if they are:

• Defective
• Damaged
• Incorrect item received

Return Shipping

• Customers are responsible for return shipping costs
• Shipping charges are non-refundable
• If a refund is issued, return shipping cost may be deducted

Order Cancellation

• Orders can be canceled before shipment for a full refund
• If the order has already been shipped, cancellation may not be possible

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your bank or payment provider
• If still not received, contact us

Contact Us

If you have any questions about returns or refunds, please contact us:

📧 Email: clickcartdubai@gmail.com
📞 Phone: +971557693323